These General Terms and Conditions of Sale (hereinafter "GTC") are offered by SDC IMPORTS (hereinafter the "Seller "), a simplified joint-stock company ( SAS ) with a capital of € 1,000 , registered with the Carcassonne Trade and Companies Register under number 532904471 , represented by Rupert CARR, whose registered office is located at 7 Chemin du Languedoc, 11300 Pieusse, France . The Seller can be contacted by telephone at +33 4 68 20 23 01 or by email at contact@sdc-imports.fr

These General Terms and Conditions govern the contractual relationship between the seller and the buyer (hereinafter “customer”) for the purchase of products offered for sale (hereinafter “products”) on the website … (hereinafter “site”), by quote, or directly at our premises. They define the rights and obligations of these parties.

The Customer declares having read and accepted these Terms and Conditions by checking the box provided for this purpose before proceeding with the online ordering process on the website

The products offered for sale are presented on the website with their essential characteristics, which may include specifications, illustrations, and dimensions. Photographs are provided for illustrative purposes only and are not contractually binding.

Products are offered subject to availability.

The products offered are:

-Universal-purpose internal combustion engine

-Spare parts for internal combustion engines

-Engine accessories

Prices are expressed in Euros, including all taxes.

The Products are supplied at the prices in effect on the website at the time the order is registered.

The Seller reserves the right to change the prices at any time.

Prices do not include processing, shipping, transport and delivery fees, which are charged separately, under the conditions indicated on the website and calculated prior to placing the order.

An invoice is given to the customer upon delivery of the order.

Any tax, duty, fee or other charge payable under French regulations, or those of an importing or transit country, shall be borne by the buyer.

To place an order, the customer adds the products they wish to order to their basket.

Once satisfied, the customer must accept the general terms and conditions of sale by ticking a dedicated box and then click on the “payment” button to proceed to the order confirmation page. On this page, the customer enters the personal information necessary for the order (email address, name, surname, billing and delivery address if different, telephone number, and for companies the company name as well as the intra-community VAT number). For full details on the processing of this data, please refer to section 12. Personal Data of these terms and conditions.

The customer then selects their delivery method from the options offered (see 7.Shipping/Delivery) , then selects their payment method (see 5.Payment).

The customer then clicks on validate the order to arrive at a verification page where they can check the data provided and modify it if necessary before proceeding to validate the order.

The customer subsequently receives emails confirming that the order has been received, is being prepared, and is being shipped.

Payment is due in full at the time of ordering.

You can pay using one of the methods below:

Bank card

The customer can make a secure payment by credit card via the Shopify Payment portal.

Our: In case of payment which has not been successful or for payment on quote the seller also offers payment by bank card via a systempay payment link, payment portal partner of our banking institution banque populaire du sud.

Regardless of the payment method used, bank details are encrypted on the payment portal's servers and cannot be accessed by any third party during transmission over the network. Bank card data is only stored for the duration of the order processing. We do not retain our customers' bank card details after payment.

PayPal

The customer can make a payment via the Paypal payment portal by logging into their account.

Payment in 4 installments may be offered by Paypal subject to their acceptance.

Payment

The customer can select payment by bank transfer; in this case, the seller's bank details are provided during order confirmation. The order is then validated upon receipt of the transfer or a transfer notification directly from the customer's bank.

Check

For fraud prevention purposes, please note that for all orders paid by check, shipping will be systematically made to the address on the check; no exceptions to this rule are possible.

Payment by check in installments:

For orders over €200 including VAT, we offer payment in up to 4 installments.

Orders between €200 and €800 (including VAT):

You can make up to 4 checks, in which case you must divide the total amount of your order by the number of checks you wish to make (up to a maximum of 4 checks).

Send your completed and signed checks, made payable to SDC IMPORTS and all dated on the day of the order.

The order will be processed upon receipt of the checks, and the first check will be cashed immediately. Subsequent checks will be cashed at one-month intervals.

Orders over €800 (including VAT):

For orders over €800, we offer deferred payment of up to €600 (including VAT), which is equivalent to three checks of €200 each (including VAT). You must therefore write three checks of €200 each, with the first check covering the remaining balance. For example, for an order of €995, you can write three checks of €200 each (€600) for deferred payment, and then the first check for immediate payment covers the remaining balance of €395 (€995 - €600).

The transfer of ownership of the item sold is subject to payment of the principal amount and

accessory to the due date by the buyer. By express agreement, the goods supplied shall remain the property of SDC Imports until the day of their full payment (Law 80.335 of May 12, 1980).

Delivery costs and available methods are calculated automatically when placing the order based on the delivery address and the weight of the package.

Parcels under 25kg are shipped by Chronopost (except for certain destinations, notably Corsica, where shipping is done by Colissimo) to a relay point or to your home.

For Chronopost shipments you will receive tracking by email and by SMS (if provided) once shipped, delivery is always made against signature unless expressly requested by the customer.

For delivery to a collection point, please take into account the processing time. After this period, the package will be returned to the seller at the customer's expense. In this case, the customer will have to pay these costs for reshipment, or they may be deducted from the refund if the sale is cancelled.

Parcels over 25kg are shipped on pallets by Geodis in mainland France, and by Geodis or Kuehne and Nagel for the rest of Europe.

For orders sent via Geodis, the customer receives an email tracking once the package has been shipped.

Business customers are notified of the delivery date; individual customers will be able to log in via the tracking information sent to them to select a delivery time slot. Their presence is required for delivery.

Goods travel at the seller's risk until they reach the customer. This risk is transferred to the customer upon physical possession of the goods. Therefore, it is imperative that the customer check the condition of the product upon receipt, even if the package appears undamaged. For motors delivered in packages, the customer must pay particular attention to the motor base to ensure that no cracks are visible.

If the ordered Products have not been delivered within 14 days of the estimated delivery date, for any reason other than force majeure or the Customer's own actions, the sale may be cancelled at the Customer's written request, in accordance with Articles L216-2, L216-3, and L241-4 of the French Consumer Code. The sums paid by the Customer will then be refunded within fourteen days of the date of cancellation, without any compensation or deductions.

The seller also offers in-store pickup at their warehouse at the address below:

This collection can only be carried out by appointment accepted by the seller.

Disputes

In case of damage, the customer must imperatively make precise reservations (Example: cracked engine block, broken air box, dented exhaust...) to justify the presence of this damage at the time of delivery; imprecise reservations (example: damaged carton, subject to unpacking) have no value.

The customer must then contact the seller promptly by email at “team@sdc-imports”, specifying their order number and including the following photos (photo of the packaging, photo of the shipping label, photo of the damage) as well as any other photos and information enabling the identification of the damage.

The seller will thus initiate a dispute with the carrier and will be able to propose an appropriate resolution of the damages depending on their extent.

Package not delivered:

If the customer has not received their package despite the carrier indicating delivery, the customer should first check that the package has not been left in a safe place (with a neighbor, in a garage, etc.) or at a pickup point (indicated on the tracking). If the package is still not located, the customer should contact the seller, who can then contact the carrier for more information on the package's location.

If the package is still not located, we ask the customer to send a sworn statement of non-receipt of the package so that we can proceed with a second shipment of the order.

The customer did not raise any objections:

In the absence of any reservations, the customer has 7 days to submit a claim by email or registered letter, including all supporting documents (particularly photos). Once this period has expired and these formalities have not been observed, the products will be considered compliant and no claim will be accepted by the seller.

Non-professional individual buyers have 14 days after delivery to withdraw from the contract, without having to justify their decision or bear any costs other than those incurred by returning the goods. If the customer selected a more expensive delivery method when placing the order (for example, express delivery), only the shipping costs corresponding to standard delivery will be refunded.

During this period the customer can unpack the product in the same way as they would in a store, and handle it to ensure its compatibility and conformity.

However, the product must be returned in its original and complete condition so as to allow its resale as new; the return may be refused or a partial refund may be offered taking into account the depreciation of the product if a returned product is damaged, soiled or incomplete.

Once the customer has informed the seller of their intention to withdraw from the purchase, they have 14 days to return the item to the address provided by the seller using their preferred method. Return shipping costs are the responsibility of the customer.

Please note that for products requiring pallet shipping due to their size or weight (particularly petrol engines over 7 hp and diesel engines), return shipping costs can be high, ranging from €50 to €200. If you have any doubts about compatibility, we advise you to contact us before purchasing. In this case, you can return the item using the carrier of your choice, or upon request, we can provide a quote from our usual carriers.

Goods travel at the customer's own risk.

In the event of cancellation, the seller undertakes to reimburse the customer within 2 weeks of receiving the returned item. The refund will be issued via the same payment method the customer used for the original order.

For an order paid by bank transfer and when the refund is not possible via the payment method used by the customer (bank card expires, payment by check) the customer must provide a bank account number to the seller for a refund by bank transfer.

Manufacturer's warranty:

Some manufacturers offer additional manufacturer warranties on top of the legal warranty described below, particularly major brands such as Honda, Briggs & Stratton, and Kohler. These warranties require a direct inspection of the product by a repairer, and each brand has different terms and conditions. You will find the terms and conditions of these warranties, as well as a map of repairers, at the links below:

-Honda: https://www.honda-engines-eu.com/fr/support/garantie

-Briggs & Stratton: https://www.briggsandstratton.com/eu/fr_fr/support/warranty.html

-Kohler: https://www.engines.rehlko.com/dealers

Legal guarantee of conformity:

Some products also benefit from the legal guarantee of conformity for a period of 2 years from the delivery of the goods.

The warranty applies only to malfunctions caused by a defective part or manufacturing error and discovered during the warranty period, without extending to consumables.

The warranty can only be claimed in the event of normal wear and tear of the equipment; the seller cannot be held liable in the event of misuse, use for professional purposes, or lack of maintenance by the customer.

Engines used outside the field for which they were designed, including those used on racing tractors, buggies, go-karts or fishing boats, are not eligible for this warranty.

1. Repair or partial refund of the price
2. Replacement if none of these options are possible
3. Refund if replacement is not possible

30-day deadline

All elements of the Mag Moteurs Direct website are and remain the exclusive intellectual property of SDC Imports.

Any reproduction, in whole or in part, of this content is strictly prohibited and may constitute an infringement of copyright.

The personal data requested from the customer during the ordering process corresponds exclusively to the data necessary for the proper execution and delivery of this order.

This data may be transmitted to third parties for the proper execution of this order, specifically transport and payment providers.

In the online sales process, the seller is only bound by an obligation of means; his liability cannot be invoked for damage resulting from the use of the Internet network such as data loss, intrusion, viruses, service interruption, or other unintentional problems.

The seller shall not be liable for any delay in performance or failure to perform its obligations due to unforeseen circumstances or events beyond its control, including natural events, acts or actions of governmental or public authorities, labor disputes, fires, or inability to obtain supplies.